All around me I see people focused on Covid-019 and as it’s such a major aspect, incident and focus in today’s world, that’s not surprising. The amount of impact a tiny virus cell has had on the world is incredible. Who ever said the small things don’t matter, obviously didn’t know anything about diseases and pandemics.
The rush seems to be on to update plans? Seriously? Where was the updating over the last few years? Have BCM/DR practitioners forgotten that updating and maintaining plans and programs is a key aspect of the entire industry? It’s not a one-time thing, which seems to be the practices right now Anyone that comes out and says they are updating their plan now that the Covid-19 pandemic is here was not updating their plan prior to the outbreak. I don’t get it! Why weren’t we doing it? Did we become complacent and just not think that maintenance was necessary; that a one-time plan development was good enough?! Or that once we had a plan and did some sort of test/exercise, which probably entailed more planning than the actual development of the plan itself – was good enough. Sorry, that’s just not going to cut it.
Why did we become so complacent and not maintain our plans? Some have kept them up to date, as you see blogs and posts on social media sites stating they they’re following their plans and protocols but they seem to be either less than or equal to, the number of those that didn’t maintain their plans. If they weren’t maintaining their pandemic plans (aka People Availability Plans), I’m curious to know just what plans or parts of the BCM program were being updated. Call trees? Crisis Management Team (CMT) contact information? The IT Technology Recovery Plan (ITTRP) / IT Disaster Recovery Plan (ITDRP). What has been maintained?
There’s a gap with support too, because obviously executives don’t know what they’re doing for the most part and many are stating they were hit with the Covid-19 pandemic disaster by surprise. BULLCRAP!! We saw things coming weeks ago, as the virus began to spread from China to Japan and South Korea and then to other areas. We got the head’s up it was coming but sat by believing it ‘wouldn’t touch us’. Well, they were wrong.
Now the rush seems to be on to ‘mitigate’ and impact but the impact is already here, so they are actually responding to Covid-19. A few week’s ago organizations may have been able to get away with saying they were performing mitigation activities but they can’t now; they’re responding.
Perhaps it’s a way of telling themselves that they aren’t in any way responsible for what’s happening, so they can blame someone else down the road for not being prepared. Saying they are implementing mitigation plans isn’t really true at all; they just don’t want to admit they fell behind. Hence the rush to get a response in place; any response to help with where they are and how they’ve been impacted.