Communication; the backbone, or cornerstone if you will, of any successful enterprise. Without it you can have an organization moving in multiple directions causing confusion and all archways falling down around you when you need to be moving forward as a cohesive unit – especially during times of crisis. What makes it so key to everything? Continue reading →
Have you ever gotten to the end of your journey to find you’re not in the place you thought you’d be – or wanted to get to? It’s that way for many projects and programs, including BCM/DR initiatives. Sometimes what you intended to achieve isn’t what you end up accomplishing – if at all.
Developing and the maintaining a Business Continuity Management (BCM) / Disaster Recovery (DR) program means managing – and sometimes juggling – multiple components. You could be juggling Business Impact Analysis (BIA) reviews while starting to plan the next major Simulation Exercise. Continue reading →
Have you ever been in the situation where you ask your significant other what they want for dinner but receive the response that sounds non-committal and open ended? They don’t care what it is; they’ll eat whatever you make only to say they weren’t in the mood for what it was you made for them? It happens allot I’m sure, just as it happens in the BCM / DR world. Continue reading →
I’ve sat through many meetings between IT and Business Unit (BU) representatives where people assume they know what the other wants or is trying to say; constantly interrupting and providing their own commentary before the other finishes theirs. Has this ever happened to you and were you the interrupter or the interrupted? Maybe both depending on the meeting. It got me thinking that there is often a big gap between what the Business Unit needs (or wants) with that of current technology capability…or understanding. Continue reading →
Whether you experience good times or bad times, everything is an opportunity to learn and grow. Too often we seem to wear blinders and trudge full speed ahead hoping we reach our final goal, which if all goes according to plan – and it rarely does – we achieve our aspirations. But when we get to the destination we often forget what we might have learned along the way, or worse, paid no heed to anything as we moved forward and thus, don’t end up learning anything from our experience. Learning from our experiences and becoming more aware of what we’re doing happens as we’re actively working on activities, not when we’ve completed them. Continue reading →
Well, it’s that time again when I write about personal experience rather than academic doctrine and how the two end up conflicting and sometimes not providing what you want in the end.
Recently, during a few meeting it was discussed that a new process was required for Senior Management reporting purposes and the manager requesting the process provided some guidelines/requirements on what was needed. Sounds easy enough. Continue reading →
I’ve often run into people that have to ‘send an email’ with a question for a person that’s located on a few seats away. Are they afraid of that person? Why can’t they just get up and go see them for a couple of minutes to ask what they need to ask? It seems the art of face-to-face communication is disappearing in favor of CYA (Cover You’re A…) and audit concerns. Continue reading →