Preparing for the Unexpected (2020-06025): COVID-19 – 2nd Wave, Vaccines, Therapeutics and the Future

Join me this Thursday, June 25/20, as I continue our monthly chat with Regina Phelps about Covid-19.  Covid-19 is going to be with us for some time yet, especially with the numbers we’re seeing around the globe. We’ll talk about what’s happening around the globe right now and what we can expect in the future. Regina will also talk to us about the latest news with regards to vaccines and therapeutics. It’s another informative episode you won’t want to miss.

Enjoy!

The StoneRoad Team

Preparing for the Unexpected (July 16/20): COVID-19 and Business Continuity Management

The global Business Continuity Management (BCM) landscape is changing; from supply chain management to disaster response to the effects and impacts of the Covid-19 global pandemic. We talk to internationally recognized BCM industry leader and expert, Patrick (Pat) Corcoran from IBM. Continue reading

{PREPARING FOR THE UNEXPECTED: COVID-19 – Pandemic ‘Waves’ and Your Work Re-Entry Plan

Join me this Thursday (May 28/20) for our monthly talk with Regina Phelps on Covid-19 and continue our chat from Apr 23 on what organization’s need to consider if they want to re-enter their workplaces. You might find some of it quite surprising…  Enjoy!

The StoneRoad Team

 

COVID-19: Pandemic Planning Phases and Your Re-Entry Plan

Join me April 23/20, as I once again chat with industry expert Regina Phelps about the Phases of Pandemic Planning and what organizations need to do to create their re-entry plan.  It’s Part 1 of a 2 part discussion and a very informative episode not to be missed by any organization affected by Covid-19  

Enjoy!

The StoneRoad Team

#reginaphelps #covid19 #businesscontinuity #pandemicplanning #preparingfortheunexpected #alexfullick

BCM / DR / Covid-19: Normal is Gone!

All around me I see people talking about ‘going back to normal’. I hear journalists talking about ‘going back to normal’ and I even see the writing of BCM/DR professionals talking about ‘going back to normal’. Well, I got news for you – what they all believed as ‘normal’ is gone. Continue reading

BCM/DR & Covid-19: The Rush is On!

All around me I see people focused on Covid-019 and as it’s such a major aspect, incident and focus in today’s world, that’s not surprising. The amount of impact a tiny virus cell has had on the world is incredible. Who ever said the small things don’t matter, obviously didn’t know anything about diseases and pandemics.  

The rush seems to be on to update plans? Seriously? Where was the updating over the last few years? Have BCM/DR practitioners forgotten that updating and maintaining plans and programs is a key aspect of the entire industry? It’s not a one-time thing, which seems to be the practices right now Anyone that comes out and says they are updating their plan now that the Covid-19 pandemic is here was not updating their plan prior to the outbreak.  I don’t get it!  Why weren’t we doing it? Did we become complacent and just not think that maintenance was necessary; that a one-time plan development was good enough?! Or that once we had a plan and did some sort of test/exercise, which probably entailed more planning than the actual development of the plan itself – was good enough.  Sorry, that’s just not going to cut it.

Why?

Why did we become so complacent and not maintain our plans? Some have kept them up to date, as you see blogs and posts on social media sites stating they they’re following their plans and protocols but they seem to be either less than or equal to, the number of those that didn’t maintain their plans. If they weren’t maintaining their pandemic plans (aka People Availability Plans), I’m curious to know just what plans or parts of the BCM program were being updated.  Call trees? Crisis Management Team (CMT) contact information? The IT Technology Recovery Plan (ITTRP) / IT Disaster Recovery Plan (ITDRP). What has been maintained?

There’s a gap with support too, because obviously executives don’t know what they’re doing for the most part and many are stating they were hit with the Covid-19 pandemic disaster by surprise.  BULLCRAP!!  We saw things coming weeks ago, as the virus began to spread from China to Japan and South Korea and then to other areas. We got the head’s up it was coming but sat by believing it ‘wouldn’t touch us’.  Well, they were wrong.
Now the rush seems to be on to ‘mitigate’ and impact but the impact is already here, so they are actually responding to Covid-19.  A few week’s ago organizations may have been able to get away with saying they were performing mitigation activities but they can’t now; they’re responding.

Perhaps it’s a way of telling themselves that they aren’t in any way responsible for what’s happening, so they can blame someone else down the road for not being prepared. Saying they are implementing mitigation plans isn’t really true at all; they just don’t want to admit they fell behind. Hence the rush to get a response in place; any response to help with where they are and how they’ve been impacted.

Alex

Preparing for the Unexpected (Apr 30/20): The Business Analyst – How They Help BCM and DR

No Business Continuity Management (BCM) professional can know everything about business operations, as there’s just so much to know. However, a BCM professional can learn allot about an organizations operations by speaking with a Business Analyst (BA), whether they be Business or Technical in focus. We speak with experienced BA expert Bill Baxter who will speak to us about the roll of the BA and what we can learn from them to help us understand business – and technical – operations. When building our continuity plans we need the input of skilled and knowledgeable resources to make our plans strong, viable and usable, and the Business Analyst is one of the key roles to help get the right plans in place.

https://www.voiceamerica.com/episode/121363/encore-the-business-analyst-and-how-they-help-bcm-and-dr

Enjoy!

The StoneRoad Team

BCM: Track Your Incidents for Program Maintenance!

When we think of crises or disasters, we seem to immediately go to the big ticket situations; fires, hurricane’s, floods and pandemics. We tend not to think of the smaller mundane crises Continue reading

BCM / DR Programs: Why Do We Think A Program Will Maintain Itself?

Hello,

Happy New Year to one and all!  2020 is shaping up to be quite the year for me and I hope it is for you too.

I first have to apologize for not having been more diligent in writing and promoting my show on the VoiceAmerica Radio Network (‘Preparing for the Unexpected’), as I’ve just been so busy.  But I decided I should get back to writing and posting here, even if it’s something short. So without further adieu, my first blog of 2020.

Alex

*****************

Lately, I’ve noticed that some of the talk about BCM / DR programs and their maintenance don’t seem to align. There is so much talk about ensuring programs are developed and that plans are in place and then validated through exercising/testing but then that only gets followed up with the comment; ‘These should be maintained’.  And that’s it.  I’ve noticed it in articles, blogs and when speaking to people.  It’s as though there is something wrong with talking about how to maintain a program or there’s a lack of experience with developing the maintenance processes.

I’m not sure why the talk on this subject something trails off into other topics or why it tends to often be quickly references and then the topic moves in another direction. Are we not familiar with how this is supposed to be accomplished? Let’s face it, there is so much discussion about building programs and exercising plans and processes that maintaining it after the fact seems to fade away.

There might a couple of reasons for why the topic tends to fade away and only come back into the conversation after a disaster/crisis/operational interruption occurs.

  1. Quite often, contractors and consultants are hired to build programs – especially the RA, BIA, BCP development, tests etc., and when those are complete, they leave because the engagement is completed.
  2. When the high-priced consultants and contractors are gone, Executives begin to loose interest because the regular requests for support and status updates slow down or stop all together.
  3. When the contractors/consultants leave, the program is handed off to someone who doesn’t have the full breadth and knowledge of the program and are only assigned to it for 50% of their time.  So it doesn’t get the focus it needs. So they don’t end up providing the updates required for Executives (#2 above) , which causes Exec’s to loose interest and it drops off their radar.

There’s lots of focus on the creation and validation of BCM/DR/Resilience programs but I think some more attention, research and methods to keep programs updated and maintained, needs to be done.

 

© StoneRoad 2020

A.Alex Fullick has over 21 years’ experience working in Business Continuity and is the author of numerous books, including “Watch Your Step”, “BIA: Building the Foundation for a Strong Business Continuity Program” and Testing Disaster Recovery and Business Continuity Plans

 

Preparing for the Unexpected (Nov 7/19): Prof. Yossi Sheffi – The Power of Resilience

Join us Nov 7/19 as we talk to internationally known resiliency expert Prof. Yossi Sheffi and his book The Power of Resilience.

Enjoy!

https://www.voiceamerica.com/episode/117548/the-power-of-resilience

The StoneRoad Team