Our 2018-01-04 show is an encore presentation of something that many organizations never seem to get right, Continue reading
This last week has been quite the week for pedestrian and vehicle collisions and accidents. We even had a few people die this week due to such incidents. Yes, I feel for the friends and families of those that have been impacted yet, what struck me most about each situation, was the communication messages being conveyed.
IT’s easy to blame one side of the situation and in many cases that might be reality. But just like in BCM and DR, we must convey a message that everyone can understand. The communications have to be straight to it and yet be articulate enough for people of any walk of life to understand the message – and have it retained. They can’t just be to one side of the situation. Here’s what I mean.
Immediately after the first accident the police and responding Emergency Medical Services (EMS) personnel were placing the blame for the traffic incidents on the shoulders of those driving; there was no responsibility placed on the side of the pedestrian. I found this odd because it was clean in some of the situations that the pedestrian wasn’t following the rules set out for them and the reminder about the rules wasn’t coming from the police of EMS; it was only directed at the vehicle operators. Continue reading